Compliance & underwriting contacts

Contact Us & Merchant Identification

Last Updated: October 20, 2026

Rahawan AI is a real operating B2B SaaS platform. Use the channels below for customer support, billing, privacy, and legal notices. Clear entity disclosure helps payment partners (including Stripe) and banks verify that the business behind rahawan.ai is legitimate and reachable.

Official inquiry emails

All addresses are hosted on the rahawan.ai domain for operational authenticity.

General inquiries
info@rahawan.ai
Customer & Technical Support
support@rahawan.ai
Billing & Invoices
billing@rahawan.ai
Privacy (deletion & export)
privacy@rahawan.ai

For account-security incidents, email support@rahawan.ai immediately from your registered address with “SECURITY” in the subject and include your organization name.

Send an inquiry

Submit a structured message to our support desk. Fields marked required must be completed before sending.

Prefer chat? Use Telegram for instant support.

1. Brand and platform

Brand (EN)
Rahawan AI
Brand (AR)
رهوان للذكاء الاصطناعي
Primary domain
https://rahawan.ai
Product type
B2B Software-as-a-Service (SEO, GEO, automation, reporting)

2. Legal entity status

Formation / legal jurisdiction: State of Delaware, United States — under formation via Stripe Atlas as a Delaware LLC to operate the commercial payment stack and US banking relationship. Governing law for the online Terms of Service is the State of Delaware, United States.

  • Upon formation, this page will list: legal entity name, formation state, registered agent / business address, and applicable tax identifiers as appropriate for public disclosure.
  • Until formation documents are finalized, the brand “Rahawan AI” and the domain emails above remain the authoritative public contacts for the platform.
  • Operational presence: Dubai, United Arab Emirates — MENA Operations & Client Support.

3. Support hours and response targets

  • Typical response SLA: within 24 business hours for general inquiries.
  • VIP priority response for Agency & Enterprise subscribers.
  • Billing and refund requests: acknowledgment within five (5) business days (see Refund Policy).
  • Privacy / deletion requests: acknowledgment within five (5) business days; completion timelines depend on verification and legal retention needs.
  • Security incidents: prioritized same day when reported to support@rahawan.ai with “SECURITY” in the subject.
  • Direct instant support: Telegram Official Channel at t.me/rahawan_support.

4. In-product contact paths

  • Signed-in customers can open execution requests and billing views from the Client Control Center.
  • Agency partners may request a custom proposal via the Agencies page.
  • Public visitors may start from the homepage audit/CTA flows and follow up by email or Telegram.

5. Related compliance pages

Please also review our Terms of Service, Privacy Policy, and Refund & Cancellation Policy linked in the site footer. Those pages are maintained in English for banking/payment review, with Arabic versions for local users.

6. Founder / operator contact

Platform founder: Amin Elmehalawy. For partnership or press introductions, use info@rahawan.ai with a clear subject line. Do not send passwords or vault secrets by email.